Returns & Exchanges
At Inkjets.com, we stand behind our products with a 100% satisfaction guarantee, offering easy returns for any defective or unopened items within one year of purchase. Our goal is to ensure your printing experience is seamless and risk-free.
Contact Customer Support
Reach out to our support team via phone, email, or live chat to initiate your request and receive a Return Merchandise Authorization (RMA) number.
Package Your Items
Securely pack the cartridges in their original packaging or a sturdy box to prevent damage during transit, clearly marking the RMA number on the outside.
Ship the Product
Affix the provided prepaid shipping label or use your preferred carrier to send the package back to our designated returns warehouse.
Receive Refund or Replacement
Once our team inspects the returned items, we will process your full refund to the original payment method or ship out your replacement cartridges within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing